Frequently Asked Questions (FAQs)

Thank you for choosing The Brew Nest. Below, you will find answers to some of the most commonly asked questions. If you need further assistance, please feel free to contact us.

How long does shipping take?

Generally, orders are processed within 1–3 business days. After that, delivery times vary depending on your location. You will receive tracking details once your order has been shipped.

Do you offer international shipping?

Yes, we do offer international shipping. However, shipping fees and delivery times may vary depending on the destination country.

What is your return policy?

We accept returns within [Insert Number] days of delivery. To qualify, items must be unused and in their original packaging. For more details, please review our Refund Policy.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing your tracking number. Simply click the tracking link to monitor your shipment.

What if I receive a damaged item?

In the unlikely event that your product arrives damaged, please contact us within 48 hours of delivery. Additionally, include photos of the item so we can assist you promptly.

How can I contact customer support?

You may reach us via email at:
📧 support@thebrewnest.store

We aim to respond within 24–48 business hours.

Are your mugs dishwasher and microwave safe?

Most of our ceramic mugs are dishwasher and microwave safe. However, we recommend checking the specific product description for detailed care instructions.

Our Commitment

At The Brew Nest, we are committed to providing high-quality products and excellent customer service. We appreciate your trust and strive to ensure a smooth and transparent return process.